Huawei helps Original Hotel Group build an all-optical convergence network for its trendy Temptation Cancun Resort. The resort found that younger customers increasingly demanded fast digital entertainment and file sharing. The resort decided to use Huawei's Agile POL Converged Hospitality Solution to provide these discerning tourists with the state-of-the-art, high-tech experience they desired, greatly improving customer satisfaction.
Located on the pristine sandy beaches of Cancun, Mexico, the resort is among the top in the region. It was designed by the world-famous designer Karim Rashid and aims to provide guests with unforgettable experiences. Whether guests are in their room, in the lobby, or at the beach, they can enjoy high-speed Internet access to watch their favorite videos or post selfies on social media. Thanks to the wide coverage of Huawei's outdoor APs, high-speed Wi-Fi is available even on yachts within 80 m from the beach, bringing surprise and joy to guests. In addition, the resort regularly pushes colorful theme activities and services to customers through mobile apps and interactive TVs, allowing customers to access important information in advance. Some private customization services can also be reserved and experienced easily through interactive TVs and mobile apps. The resort's elegant environment, considerate staff, and unforgettable customer experience have earned it wide praise, attracting an increasing flow of guests from all over the world.
According to Mr. Rodrigo, CEO of the Group, younger customers comprise a growing share of their guests, drawn by the convenient services provided by the resort. They require constant Internet access to stream videos and interact with each other on multiple screens at a high speed in their rooms and in restaurants, bars, and the beach. Therefore, the group paid significant attention to this aspect during construction of this modern hotel. Thanks to the industry-leading Huawei Agile POL Converged Hospitality Solution, the occupancy rate is increasing by 40% year on year.
Mr. Rodrigo, CEO of the Original Group, shared the story of his success in adopting the Huawei Agile POL Converged Hospitality Solution.
Mr. Daniel, CIO of the Group, said that seaside resorts used to use metal network cables, which rusted and corroded in 2 to 3 years. As a result, network reconstruction was repeatedly required, affecting resort operations and guest experience. Nowadays, optical fibers used in an all-optical network are made of non-metal materials and are not corroded by salt or humidity. The service life of these new materials can be longer than 30 years, eliminating the need for repeated network reconstruction and significantly reducing costs.
Using the advanced GPON/10G GPON technology, the Huawei Agile POL Converged Hospitality Solution supports various networking modes, such as fiber to the room, fiber to the camera, and wireless APs, to meet various application scenarios. The solution integrates a whole series of products, including core switches, centralized AC controllers, firewalls, aggregation OLTs, ODNs, ONTs for households and enterprises, and wireless APs. It features large bandwidth, wide coverage, anti-electromagnetic interference, and corrosion resistance, and has become the preferred LAN solution in the hospitality industry.
One network for the entire resort and surrounding area:
Bears broadband, voice, video, Wi-Fi, and IPTV services.
Meets all access scenarios, including guest rooms, restaurants, conference rooms, the beach, security protection, and access control.
Simplified engineering, saving equipment room space:
One-room-one-fiber simplifies construction. Traditional solutions required that multiple media, such as network cables, twisted pairs, and coaxial cables, be deployed simultaneously in each room, making capacity expansion complex.
Optical fibers support long-distance transmission of over 20 km, far surpassing the 100 m transmission distance limit of traditional network cables. Therefore, this solution eliminates the need for an equipment room on each floor. It also uses less than a tenth the equipment room space of traditional solutions, and the saved space can be transformed into guest rooms to increase hotel revenue.
Green, safe, and futuristic:
Green and energy saving: ODN passive devices replace traditional active devices, reducing power consumption by 60%, eliminating the need for air conditioning in equipment rooms, and reducing electricity costs.
High security and reliability: The solution uses Advanced Encryption Standard (AES) to dynamically update keys to ensure data transmission security. Core switches and OLTs support dual-MPU/dual-power redundancy backup to prevent service interruption.
Simple expansion: The ODN network can be reused to smoothly upgrade to 10G GPON and next-generation PON networks.
Centralized management of all network devices, simplifying O&M
The solution provides intuitive and visualized management interfaces for both wired and wireless access, improving O&M efficiency and simplifying maintenance.
The devices can be used immediately after being powered on, accelerating service provisioning.
After adopting the Huawei Agile POL Converged Hospitality Solution, the Temptation Resort became the first hotel in Cancun to offer guests all-interactive IPTV services. Customers can control the lighting, hotel appliances, and room curtains on smart terminals, bringing a fresh, high-tech experience. The resort boasts high customer satisfaction and no customer complaints. Currently, it seeks to bring more pleasant surprises and unique experience to customers by using new technologies. Considering the sound operation of the Temptation Resort, the Original Hotel Group plans to use the Huawei Agile POL Converged Hospitality Solution in its other three resorts.
In its 2017 Q3 global PON/NG PON market share report, renowned consultancy Ovum ranked Huawei ranked No. 1, comprising 42% and 62% of market share, respectively. As a top player in the optical access field, Huawei has consistently ranked top in the PON/NG GPON market for many years. Huawei's Agile POL Converged Hospitality Solution has been successfully deployed to serve hotel customers in over 100 countries across five continents, and will continue to provide customers with more innovative and unforgettable experiences.